“STEP FORWARD has recently completed a new computer program for … Trust Company’s Health department. This program delivered exactly what STEP FORWARD promised and more. The complex program was completed in a much smaller time frame than was expected, allowed management to have a program that met all their needs plus their dreams, and convinced … Trust Company’s management that they would never again have to restrict their business visions to fit programming limitations.”

“... With recent changes within our company, our service needs have been greatly affected. There has not been a situation that couldn't be handled in a straightforward way with STEP FORWARD software, making the transition worry free. STEP FORWARD software has been efficient with each challenge we've dealt with, including those that continue to be introduced. I can't imagine where we would be without … always offering their exceptional service and the impressive STEP FORWARD software capabilities.”

“… We always felt that STEP FORWARD could adequately meet our needs; however, we had no true appreciation for the sheer magnitude of the data capture features and analytical and reporting capabilities which are now available to us. …
As an internet services provider with a large customer base, having an efficient and accurate billing system that also handles all aspects of pre-authorized third-party collection procedures is of paramount importance to us. Unfortunately, our previous ISP-specific system was not capable of providing for that need. In fact, we are sure that we lost money through non-generated billings and we had no capacity to accurately research our suspicions or customer account inquiries.
All this has changed with STEP FORWARD. Being user-definable and using visual [graphical] programming involving iconic templates and executable flow-charts, it enabled us to create a complex information management system that includes accounting and non-accounting data. We did not encounter any limiting factors during the configuration process.
STEP FORWARD empowered us to define what we want and have the assurance that we will get what we want, without any undue delays. With STEP FORWARD we are able to increase our competitive advantage to a degree that is not possible with existing pre-configured applications. In our opinion, STEP FORWARD is a must for every small- to mid-sized business whose management wants to regain control over its information and management processes as we did.